FAQ
What does Watchpoint24 specialise in?
Watchpoint24 specialises in the buying, selling, and trading of luxury watches, including both new and pre-owned timepieces. Our collection offers a diverse range of carefully curated watches to cater to various styles and preferences.
How can I sell my luxury watch to Watchpoint24?
Selling your luxury watch to Watchpoint24 is a straightforward process. By scheduling an appointment with our experts, you can have your watch evaluated for its condition and receive a fair valuation. Once an agreement is reached, we'll guide you through the necessary steps to finalise the transaction.
Does Watchpoint24 provide part exchange services?
Certainly. We offer part exchange services that allow you to trade in your current luxury watch for a new addition from our collection. Our team will assess the value of your watch and assist you in selecting the perfect replacement, ensuring a seamless transition.
Are the watches sold by Watchpoint24 authentic?
Absolutely. Authenticity is of utmost importance to us. Each watch in our collection undergoes a thorough authentication process conducted by our experienced team to guarantee its genuine origin and quality.
Can I schedule an appointment to view watches in person?
Yes, we encourage you to schedule appointments for both online and in-store watch viewings. This provides an opportunity for our experts to offer personalised assistance, address your queries, and guide you in finding a watch that aligns with your preferences.
Does Watchpoint24 offer international shipping?
Certainly. We provide shipping services to various destinations around the world. Rest assured, your chosen timepiece will be meticulously packaged and safely delivered to your preferred location.
What if the specific watch I'm looking for is not in your collection?
If you're in search of a particular watch model that is not currently featured in our collection, don't hesitate to get in touch. Leveraging our industry connections and network, we may be able to assist you in locating your desired timepiece.
How can I contact Watchpoint24 for further assistance?
You can easily reach out to Watchpoint24 through our website's contact form, email, or phone. Our dedicated team is always available to address your inquiries, provide guidance, and support you throughout your luxury watch journey.
Do the watches purchased from Watchpoint24 come with a warranty?
Yes, the majority of the watches we offer come with a warranty period, ensuring your peace of mind. The specifics of the warranty, including its duration and coverage, can vary. Please inquire about the warranty details for the specific watch you're interested in.
Is it possible to return a watch if I change my mind after purchasing?
Certainly. We understand that preferences can evolve. Our return policy allows you to return a watch within a specified period, provided it remains in the same condition as when purchased. Kindly review our return policy for comprehensive information.
If you have additional questions or require further assistance, do not hesitate to reach out to our friendly team. We're here to ensure that your luxury watch experience with Watchpoint24 is enjoyable and seamless.